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[April 06, 2021 outage: Official acknowledgement] Epic game launcher not working, users getting “504 Gateway Time-out” error


New updates have been added to the end
Original story follows:

Are you experiencing issues with Epic game launcher? Well, if the launcher is not opening for you, then you aren’t alone, as we are seeing several similar complaints from users on social media.

Reports say the error “504 Gateway Time-out” gets thrown when they try to load load the Epic game launcher. Take a look:

The complaints are currently not blown up in number but are increasing at a fast rate. It could be a temporary glitch, in which case you’ll have to wait for sometime for things to get back to normal. Anyway, we are keeping a close watch, and will update this story as and when we have something news worthy.

Update (December 12):

Fortnite Germany account has apparently acknowledged the issue.

We are investigating a problem that prevents login to the Epic Games launcher as well http://epicgames.com as on. Thank you for your patience as we work on a solution. Tracks the problem under

Meanwhile, here are some user suggested workarounds:

Update (May 14, 2020):

Today GTA V has gone free on the Epic Games Store, it seems like it has brought a sudden rush to Epic servers. Currently, many players are experiencing 504 errors. If you are facing a similar issue, fret not, as Epic Games has officially addressed the issue & working to resolve it. Have a look at the official statement down below.

Update (April 06, 2021):

Going by reports proliferating on Twitter, Epic Games launcher is not working as of writing this. Following are the error that pop up:

Epic Game launcher error2

Update (April 06, 2021):

The problem has been officially acknowledged at the service status page and is being investigated:

Update – We are continuing to investigate this issue.
Apr 6, 12:29 UTC

Investigating – Players are currently unable to log in to their Epic Games account, Epic Online Services and connecting to games.
Apr 6, 12:28 UTC

Update (April 06, 2021):

Here is the latest status update on the matter, the problem is being fixed.

Identified – The issue has been identified and a fix is being implemented.
Apr 6, 13:01 UTC

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